Details, specification & pricing

Whilst Fergusons of Stirling Limited makes every effort to ensure that goods supplied correspond to in every respect with the sample, specification or description, provided as the case maybe, Fergusons of Stirling Limited is not responsible for the minor variations in specification, colour or other design features, and in the case of business purchasers no such minor variation shall entitle the Purchaser to rescind the contract or shall be the subject of any claim against Fergusons of Stirling Limited by the Purchaser.

Deliveries & shipping charges

Fergusons of Stirling Limited will take all reasonable steps to deliver your order within the time indicated. However, we will not be under any liability to you in respect of any failure to deliver within this timescale or on any particular day or dates. Shipping charges are worked out during checkout. All orders are sent using Royal Mail, Parcelforce, DHL, FedEx or via other reputable carriers (subject to change without notice). Please make sure someone will be in to receive your delivery as further charges may apply if more than two delivery attempts are made. All deliveries must be fully inspected upon delivery as insurance will not be valid for deliveries signed for undamaged or not inspected. Surcharges may apply for some locations - payments received for orders with incorrect postage paid will be invoiced for the difference (you will have the option to pay the surcharge or cancel the order). All Royal Mail services may be delayed during busy mail periods. 

Title

Title to any goods supplied to the customer by Fergusons of Stirling Limited shall remain the property of Fergusons of Stirling Limited until paid for in full. Title to the goods passes to you immediately before your consignment is delivered to our nominated carrier(s) for dispatch. In the event of a payment chargeback, title of the goods will revert back to Fergusons of Stirling Limited.

Contract cancellation / returns

You must inform us of your desire to cancel your order within 30 days commencing on the day the goods are delivered to you. You must return the goods to us within 14 days of requesting the return. Returned goods must be clean, unused, undamaged, in original undamaged packaging (sealed packaging must not be opened), in the same condition as received. You must return the goods to us at your cost and we advise you to ensure the goods are adequately packed and insured for the return journey. On receipt of the item in acceptable condition, we shall refund the amount of money paid by you for the goods and original shipping cost to you (UK shipping costs only). Goods returned in acceptable condition outside of this 30 day period must be authorised by us prior to return and may be subject to a handling charge of no more than 20% and the original shipping cost to you will not be refunded. This does not affect your statutory rights as a consumer.
Return to: 
Fergusons of Stirling Limited.
2 Cunningham Road
Springkerse Industrial Estate
Stirling
FK7 7SW

Warranty

Unless otherwise stated, goods purchased from this website or by mail order are covered by a 1 year / 12,000 mile (where applicable) manufacturer's warranty. If further warranty details are required on a specific product, please contact us. 

Copyright

All web design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other materials on this web site are copyright. Fergusons of Stirling Limited and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED. 
Permission is granted to electronically copy and to print in hard copy portions of this web site for the sole purpose of placing an order with Fergusons of Stirling Limited or using this web site as a shopping resource. Any other use of materials on this web site including reproduction for purposes other than those noted above, modification, distribution, or republication without prior written consent of Fergusons of Stirling Limited is strictly prohibited. 

Disclaimer

Fergusons of Stirling Limited does not represent or warrant that the information accessible via this web is accurate, complete or current. Price and availability information is subject to change without notice. 

Company details & address

Fergusons of Stirling Limited.
2 Cunningham Road
Springkerse Industrial Estate
Stirling
FK7 7SW

Company registration number: SC104045
VAT number: GB343298250

For any queries or complaints about goods or services please contact ebay@fosautoparts.co.uk 

Normal office Hours Mon-Fri 0800-1500. Closed on public holidays.

Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions. The laws of Scotland shall govern the contract between us and any dispute will be resolved exclusively in the courts of Scotland. We operate a complaints handling procedure, which we will use to try to resolve disputes when they first arise.
A copy of these terms and conditions and your order may not be kept by us and we advise you to print a copy of them for your information in the future.
These terms and conditions are subject to change at any time without prior notice to you. We advise you to print and keep safe a copy of these terms and conditions. 

Privacy statement

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 2018). 
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. 
We will not e-mail you in the future unless you have given us your consent. 
We will give you the chance to refuse any marketing email from us or from another trader in the future. 
The type of information we will collect about you includes: 
your name 
address 
phone number 
email address 
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. 
The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code. 
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. 
If you have any questions/comments about privacy, you should email us.